Your terms and conditions of sales

CGV-DJ Shop ©2006-2018 V17-May 2018


*Orders Web

  • Article 1 Price
  • Article 2 Order
  • Article 3 Validation
  • Article 4-Availability
  • Article 5-Delivery
  • Article 6 Payment
  • Article 7 Security
  • Article 8-Satisfied or Refunded
  • Article 9-Customer Service
  • Article 10 Intellectual Property
  • Article 11 liability
  • Article 12 Warranty
  • Article 13 law and litigation
  • Article 14 law on computing and liberties


It is specified beforehand that the present conditions exclusively govern the sales, by DJ Store on the Web products sold new these terms and conditions apply to the exclusion of all other conditions, notably those in vigor for the sales in the store.

Article 1 - price

1.1 - The prices of our products are indicated in euros all taxes included shipping included unless specified on the product sheet. (see shipping /time and cost).

1.2 - All the orders whatever their origin, are in Euros with the possibility following countries to pay in £ and $

1.3 - DJ Shop reserves the right to modify its prices at any time but the products will be billed based on rates in effect at the time of the recording of the orders subject to availability on that date.

1.4 - Clause of property reserve the goods remain the property of DJ Shop until the complete cashing of the price by DJ Boutique.

Article 2 - order

On the Internet : The contractual information is presented in French and will be subject to confirmation at the latest at the time of delivery. DJ Shop reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.

Article 3 - validation

When you click on the "Validate" button after the order process, you declare to accept this one as well as the entirety of these general conditions of sale fully and without reservation. The data recorded by DJ Shop are proof of all transactions made by a DJ Shop and its customers.

Article 4 - availability

Our product offers and prices are valid until they are visible on the site. Our offers of products are proposed within the limit of stocks available. For products not stored in our warehouses, our offers are valid subject to availability from our suppliers. In this framework, indications on the availability of products is provided to you at the time of placing your order. This information comes directly from our suppliers the exceptional errors or modifications are beyond our control, but we commit our responsibility to find a solution within the time frame specified. In case of unavailability of product after placing your order we will notify you by e-mail or by mail as soon as possible. You can then cancel or exchange your order by Mail, by phone or by mail to the following address : DJ Shop - Service-Cancellation - 18 Rue des Glairaux 38120 St Egrève.

For payment by credit card, the refund is re-credited between 24 and 48 hours depending on your bank, the type of CB and depending on your option immediate debit or deferred; For a payment by bank Transfer the refund can be delayed for 10 Days.

Article 5 - delivery

5.1 General

The products purchased on DJ Shop are delivered only in metropolitan France, Corsica, Monaco, Luxembourg, Andore, Switzerland, Belgium and in the countries of Europe and overseas indicated. The products are delivered to the delivery address that you indicated during the ordering process. The times indicated are average times and correspond to the deadlines of treatment and delivery. In the event of deliverable articles on different dates taking into account their availability, the delivery time is based on the longest time. DJ Shop, however, reserves the right to split deliveries. The participation in the costs of shipping and handling of multiple remains at the expense of a DJ Shop. For products whose price is greater than 457,35 €, The maximum period of delivery is 30 days from the date of order in case of indication of unavailability.
In case of unusual delay, a mail will be sent to you.
In the case of payment by bank card or privative, the times indicated are average times and correspond to the deadlines of treatment and delivery for products bound for the metropolitan France, Monaco and Andore.

Any order not shipped within 30 days of the order will be cancelled unless otherwise stipulated by the client or notified in the offer of sale in the case, for example, pre-sales and booking of new products are not yet available.

5.2 - delivery Problems

You must check the conformity of the goods delivered at the time of delivery before signing the delivery note, in the event of a damaged package please indicate on the delivery note, the description is exact under forms of handwritten reserves accompanied by your signature any anomaly concerning the delivery (damaged product, product striped, cardboard, torn etc)

You will need to also confirm reservations to the carrier and make a copy or photo of this cheap, In case of doubt or product / outer Carton damaged, you can refuse the parcel by indicating to the carrier if the parcel is damaged - Refused - make Us climbed up the information as soon as possible following the receipt of the items and send if possible a copy of the complaint by mail. If the products require us to beings that are returned they must be made within 14 working days following delivery. Any complaint formulated outside this deadline will not be accepted except in the context of the legal guarantee (See Article 12). The return of the product will be accepted for products in their original state (packaging, accessories, manuals...).

5.3 - Conformity or quality

We commit ourselves to you refund or exchange the products not corresponding to your order.

You need to make by any means (mail, fax, e-mail) as soon as possible 14 days after delivery of any claim in respect of the articles not corresponding to your order (delivery error, non-compliance products...). The claims are to be sent to the contact details specified in section 8, " Customer Service ". On your claims you must indicate the contact details of the buyer, the number of your delivery note or Invoice, the product references appearing on the delivery order and the reasons for your claim. Any claim for non-conforming product to the order made outside the time limits of 14 days will not be accepted.
DJ Shop will exchange or refund the product.
The return of products in case of error product can only be accepted for complete products in their original state (packaging, accessories, manuals...) with a copy of the purchase invoice.

In the cases referred to article 5.2 and 5.3, the expenses of sending and return will be supported by

Article 6 - payment

6.1 -The regulation of your purchases is made either :

- By credit card* : Visa, MasterCard, other debit Cards (settlement once or 3 Times without fees) Amex

- Through PayPal **

- A Credit with CA (3 times without fees from€ 600, or credit, with fees from 12 months)

A loan is a commitment and must be repaid. Check your repayment capacity before you commit

- By bank transfer to our account, and the RIB is displayed in the validation of the payment period up to 3 to 5 additional Days

- Either by cash, a transaction carried out in one of the many office of "The Mail" delay 1 to 3 Additional Days, mailing address as displayed on the validation of the payment

- By administrative order, reserved for the authorities only, within 1 to 2 Days, make a request for quotation, validation after receipt of a purchase order by email, quote form available in the tunnel command.

- Either directly in the shop, removing the goods in one of our boutique and regulations Species or CB, 10 times at no cost from 600€ or credit, at your convenience.

6.2 default of Payment,

In the case of payments made after the due date on the invoice, DJ SHOP will require immediate payment of all invoices not yet due, (forfeiture of the term). In addition default interest on the VAT amount at the rate of 3.75 % per month will be applied if payment is not received, and without prior notice, from the day following the settlement date shown on the invoice. A lump-sum compensation of 40€ will be due for collection fees, and adds to the rate of interest; the amount of compensation is due in full by the invoice, and even in case of partial payment from the day after the due date of the payment.

The delay of payment may result, in addition to the suspension of orders and deliveries and the removal of any possibility of delay of payment as mentioned above.

* The speed of the card is made to order.

** PAYPAL with or without payPal account only on EBAY

Article 7 : security

Our site is the object of a security system : we have adopted the SSL encryption COMODO and 3D Secure Credit Agricole to protect more effectively possible all significant data related to payment methods, and listings of account.


For the order analysis system (fraud Detection):
"The information in connection with your order are subject to automated processing of data which is responsible for CA Consumer & FIA-NET S.A. This automated processing of data intended to define a level of analysis of a transaction and fight against credit card fraud.

FIA-NET sa and the dealer from whom you purchase are the recipients of the data in connection with your order. The non-transmission of data in connection with your order prevents the realization and analysis of your transaction.

The occurrence of unpaid invoices due to fraudulent use of a credit card will coordinate registration in connection with your order associated with this outstanding within a payment incident file implemented by FIA-NET S.A. An irregular declaration or anomaly may also be subject to a specific treatment.

In accordance with the law Informatique et Libertés of 6 January 1978 you have, at any time, a right of access, rectification and opposition to all of your personal data in writing, by
mail and justifying your identity, to: FIA-NET - Service Informatique et Libertés - Treatments no. 773061 and n°1080905 - 39, rue Saint Lazare, 75009 PARIS ".

For the operation "Site Evaluated - Site Premium" (logo FIA-NET) :
Your purchase on the DJ Shop provides you with the opportunity to participate in the operation "site évalué - site premium" organized by FIA-NET S.A.

Through two satisfaction questionnaires whose purpose is to measure the quality of service that was provided throughout your act of purchase, you will be able to share with us your personal experience and share this with the community of users on the site FIA-NET.

These questionnaires are likely to be sent to you by FIA-NET or by DJ-Shop, via email or via the appearance of a pop-up following your purchase. The information collected in these two questionnaires are subject to automated data processing whose head is FIA-NET S.A.

Partial answers or absence of answer to one or both satisfaction questionnaires have no impact on the progress of your order and its processing.

FIA-NET sa and DJ Shop are the recipients of the nominative data collected within these questionnaires satisfaction.

The non-identifying data will be exploited by FIA-NET in accordance with the regulations in force and in particular those relating to the protection of personal data.

In accordance with the law Informatique et Libertés of 6 January 1978 you have, at any time, a right of access, rectification and opposition to all of your personal data in writing, by
mail and justifying your identity, to:

FIA-NET Service Informatique et Libertés
Treatment N° 896150
39, rue Saint Lazare - 75009 Paris

Article 8 - satisfied or refunded

8.1 - You have a period of 30 days from receipt to return the product that does not suit you. The expenses of sending and return will be support for 14 days beyond that, Only the price of the product or products purchased will be refunded. However, in the case of a parcel returned without having been opened, we will refund you the cost of sending through a voucher usable for 3 Months, on request by e-mail on the feedback form or by e-mail on the request for return.

In case of an error on our part, for the delivery, the return fee and the reimbursement of the costs of expeditions are fully in our care, you will receive a voucher for free transportation after your request for a return.

Returns are to perform in a DJ Shop Return Service at 18 Rue des Glairaux 38120 St Egrève.
The present right of return will only be accepted for complete products in their original state (packaging, accessories, manuals) with a copy of the purchase invoice. The items returned incomplete, spoiled, damaged or soiled by the customer are not taken back.

8.2 - The right of return cannot be exercised to the CDS of computer software, Blank CDS, and any other recording media unsealed by the Customer as well as for all the downloads on the site and all of the consumables, software, games, videos, batteries, batteries, computer components, cartridges, light bulbs, and printer paper.

8.3 We undertake to refund you within a period less than or equal to 30 days after the receipt of the products by our care. The reimbursement will be made at the choice of DJ Store credit to your credit card, your bank account or by bank check addressed to the name of the customer who placed the order and to the billing address.

8.4 - No sending in against refund will be accepted regardless of the reason.

8.5 - If you Find it Cheaper elsewhere :
All sale items on DJ Shop benefit from this offer unless the articles present in the shop DESTOCK, PACKS, PROMOTIONS, SALES, DVD, CD, VINYL, or product download.

This offer is not available to orders with a discount by promo code.

The price comparison will be based on:
. a finding the difference of the price within 24 hours after the order is taken.
. a French website registered in the registry of commerce and to the exclusion of sites private sale or Auction.
· the displayed price to the exclusion of any promotional offer (voucher, promo code, or other)
· an identical product (new product, same brand, same reference, with the same characteristics)
· of an identical service (length of warranty, availability, delivery time,...)

. The refund will take the form of having to argue on the site SALE and shall in no event exceed the amount of the item.
. It will be valid for 3 months and cannot be exchanged for its monetary value.
. It will be available on your customer account 10 days after the date of delivery of your order.
. Only one refund per customer for the same item.

Article 9 - customer service

For all information or question, our service Customers is at your disposal : tel Online 09 54 07 38 56 fax : 09 59 07 38 56

address : DJ Boutique at 18 rue des Glairaux 38120 St-Egrève - iChat or AIM :

Article 10 - intellectual property

10.1 - All texts, comments, works, illustrations and images reproduced on the site "DJ Shop" are reserved under copyright as well as intellectual property and for the world. In this respect, and in accordance with the provisions of the Code of Intellectual Property, only authorized use for private use subject to provisions different even more restrictive code of intellectual property. Any other use is constitutive of counterfeit and sanctioned under Intellectual Property unless prior authorization from DJ Shop. Any reproduction total or partial of the catalogue of DJ is strictly prohibited.

10.2 - some products such as software are subject to rights of personal and specific regulating copies, public distribution, rental. You must respect the general sales conditions of these products and DJ Store shall not be responsible for any use which may be made of the products in this framework.

Article 11 - liability

The products proposed comply with French legislation in force and to standards applicable in France. The photographs, texts, graphics information and characteristics reproduced and illustrating the products presented are consistent with the products sold except error exceptional. Accordingly, in the event of error or of omission in one of these photographs, texts or graphics information or characteristics of products or in case of modification of the characteristics of products by suppliers, do not hesitate to back up the information, we will make every effort to correct the file as soon as possible. Of course for all questions on products you can contact our customer service by email: customer Service.

DJ Shop cannot be held responsible for the inexecution of the contract concluded in case of force majeure, disruption or total or partial strike in particular postal services and means of transport and/or communications, flood or fire.

DJ Store shall not incur any responsibility for all consequential damages because of present, trading losses, loss of profit, loss of chance, damage or expenses, which may arise as a result of the purchase of the products. We remind you that it is advisable to proceed to the safeguard of the data contained in the products purchased.

DJ Store shall not be liable for any loss of data, files or damage defined in the preceding paragraph. The total or partial impossibility of using products notably because of incompatibility of material can give place to no compensation or refunding or blamed of the responsibility of DJ-Shop. Links hypertexts can return towards other sites that the site DJ Shop disclaims any responsibility in the case where the content of these sites would contravene the legal and lawful provisions into force. Our products have performance consistent with professional use DJ Shop will be able to see consequently its committed responsibility for any damage whatsoever arising out of a professional activity.

Article 12 warranty

The products purchased on DJ Shop are entitled to the guarantee specified on the item description of the products presented on the site. In any case you get the 2-year statutory warranty against hidden defects. In order to know the steps to take concerning after-sales service for any problem or failure on a product, you can contact the customer service at the following phone number : 09 54 07 38 56 to qualify for the guaranteed products it is imperative to retain the purchase invoice of the product. You can find the guarantees of origin applied by the Marks under the heading "Collateral Trademarks"

The warranties do not cover:

- the replacement of consumables (batteries, bulbs, fuses, antennas, headphones of players, blank CDS illegible, wear of recording heads or reading...),

- the abnormal use or non-compliant products. We invite you to this regard to consult carefully the instruction manual supplied with the product or available online,not on the site of origin of the manufacturer,

- faults associated with accessories (power cables...),

- defects and their consequences due to the intervention of a repairer not authorised DJ Shop or the brand of the products,

- defects and their consequences linked to use not in accordance with the purpose for which the product is intended (professional, collective...),

- defects and their consequences related to any external cause.

Article 13 - applicable law - disputes

This contract is subject to French law. The language of this contract is the French language In case of dispute the courts of Grenoble (France) will be competent.

Article 14 - personal information, computer law, your rights

DJ-Shop undertakes not to disclose to third parties the information you provide to us. Those are confidential. They will be used by its internal services only for the processing of your order and that to reinforce and personalize the communication and the product offering reserved for customers of DJ Shop, including the letter mailing to which you may be subscribed, as well as in the framework of the personalization of the site according to your centers of interests. However, when you go to a DJ Store from certain sites partners of DJ Shop and identified as such, the data concerning you are likely to be exceptionally communicated to thirds. If you do not want to enter the us via the address below. Our site is also designed to be particularly attentive to the needs of our customers. Among others, it is for this reason that we use cookies. The purpose of cookies is to signal your visit on our site. Cookies are therefore used by a DJ Shop for the purpose of improving the personalised service intended for you. No Bank data is stored after collection.

We inform you that this automated processing of data has been the subject of a declaration to the CNIL N°1359455.

The present article cannot prevent the transfer nor the transfer of activities to a third party. Accordingly, in accordance with the law informatique and freedoms N°78-17 of 6 January 1978, you have a right of access, rectification and opposition to personal data concerning you. To do this, simply make the request online or by mail by indicating your name, surname, address and if possible your customer reference :

Customer Service :

18 Rue des Glairaux - Tel : 09 54 07 38 56

Siret 49357946000038 EPA 4690Z VAT FR24493579460

**Funding for individuals :

Funding request : quick and simple. By clicking on funding you will be redirected to the secure site of our partner credit to complete your credit application in just a few clicks and obtain an immediate response in principle.

The funding request is made to our partner organization, Sofinco. Entering of your application for funding is made directly online. It is your responsibility to inform the entirety of the information necessary for our partner Sofinco for the study of your file.
Once you have entered your folder made, you will need to send by post the original copy of the contract financing to our partner Sofinco, as well as supporting documents that will be required.
Your order will be processed once our partner organization, Sofinco has approved your application for funding.
You have a withdrawal period of 14 days from the date of signing of the credit agreement. Offer reserved for special major, subject to final acceptance of the file

A loan is a commitment and must be repaid. Check your repayment capacity before you commit